This Communications Policy explains how Alpha Lattice Origin contacts you, what types of communications you may receive, how you consent to receive them, and how to opt out at any time. We are committed to transparent, compliant communication practices in accordance with applicable law, including the Telephone Consumer Protection Act (TCPA).
Types of Communications
When you provide your contact information through our website, forms, or any other point of contact, you may receive the following types of communications from Alpha Lattice Origin:
- Email messages — follow-ups, proposals, business updates, and marketing communications
- Phone calls — to discuss your inquiry, provide consultations, or follow up on your request
- SMS / text messages — scheduling confirmations, brief follow-ups, and relevant service information
We will only contact you for legitimate business purposes related to your inquiry or our services. We do not send unsolicited bulk messages.
Your Consent
By providing your phone number or email address and submitting our contact form, you expressly consent to receive communications from Alpha Lattice Origin, including calls and text messages that may be sent using automated technology. This consent is not a condition of purchasing any product or service.
Message and data rates may apply depending on your carrier and plan. Message frequency varies based on your engagement with us.
How to Opt Out of SMS
To stop receiving text messages from Alpha Lattice Origin at any time, reply STOP to any SMS we send you.
After opting out, you will receive one final confirmation message and no further texts will be sent. You may re-subscribe at any time by replying START.
For help, reply HELP or contact us at systems@alphalatticeorigin.com.
How to Opt Out of Email
To stop receiving marketing emails from Alpha Lattice Origin:
- Click the "Unsubscribe" link included at the bottom of any marketing email we send
- Reply to any email with "Unsubscribe" in the subject line
- Contact us directly at systems@alphalatticeorigin.com to request removal
Please allow up to 10 business days for opt-out requests to be fully processed. Note that opting out of marketing emails does not prevent us from sending transactional messages related to an active service engagement.
TCPA Compliance
Alpha Lattice Origin complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations governing telephone and SMS communications.
We do not contact numbers on the National Do Not Call Registry for unsolicited purposes. If you believe you have received a communication in error, please contact us immediately at systems@alphalatticeorigin.com so we can address it promptly.
Contact Us
For any questions, concerns, or requests related to this Communications Policy or your communication preferences, please reach out to us:
systems@alphalatticeorigin.com
305-462-7117
Alpha Lattice Origin · Florida, United States